CQA: Certified Quality Auditor

Curriculum For This Course

Auditing Fundamentals

15Lectures

Time 01:23:00

2. Audit Process

23Lectures

Time 02:50:00

3 Auditor Competencies

10Lectures

Time 01:17:00

4. Audit Program Management and Business Applications

13Lectures

Time 01:45:00

5. Quality Tools and Techniques

40Lectures

Time 05:09:00

Auditing Fundamentals
	1. 1A1 Methods - Introduction and three defintions	8:00
	2. 1A1 Quality Auditing - Standards	5:00
	3. 1A1 Auditing Methods - Product, Process and System Audits	4:00
	4. 1A1 Auditing Methods - Combined and Joint Audits	3:00
	5. 1A2 Auditor-auditee Relationship (First, Second and Third Party Audits)	5:00
	6. 1A3 Purpose - Registration/Certification and Accreditation	6:00
	7. 1A3 Purpose - For cause, Risk based, Compliance, Surveillance, and CAPA	5:00
	8. 1A4 Common Elements with other Audits	4:00
	9. 1B1 Elements of purpose and scope	6:00
	10. 1B2 Benefits of audits	4:00
	11. 1C Criteria to audit against	7:00
	12. 1D Roles and responsibilities of audit participants	6:00
	13. 1E1 Professional conduct and responsibilities	8:00
	14. 1E2 Legal consequences	3:00
	15. 1E3 Audit credibility	9:00

2. Audit Process
	1. 2A Audit Preparation and Planning	4:00
	2. 2A1 Elements of the audit planning process	9:00
	3. 2A2 Auditor selection	6:00
	4. 2A3 Audit-related documentation and considerations	7:00
	5. 2A4 Logistics	4:00
	6. 2A5 Auditing tools and working papers	11:00
	7. 2A6 Auditing strategies	10:00
	8. 2A7 Auditing plan	3:00
	9. 2B1 On-site audit management for the auditor	6:00
	10. 2B2 On-site audit management for the auditee	4:00
	11. 2B3 Opening meeting	9:00
	12. 2B4 Audit data collection and analysis	20:00
	13. 2B5 Establishment of objective evidence	6:00
	14. 2B6 Organization of objective evidence	8:00
	15. 2B7 Exit and closing meeting	9:00
	16. 2C1 Audit report development and content	10:00
	17. 2C2 Effective reports	6:00
	18. 2C3 Final audit report steps	7:00
	19. 2D1 Elements of the corrective and preventive action (CAPA) process	11:00
	20. 2D2 Review of corrective and preventive action (CAPA) plan	7:00
	21. 2D3 Verification of corrective and preventive action (CAPA)	3:00
	22. 2D4 Follow-up on ineffective corrective and preventive action (CAPA)	7:00
	23. 2D5 Audit closure	3:00

3 Auditor Competencies
	1. 3 Auditor Competencies	9:00
	2. 3A Auditor Characteristics	7:00
	3. 3B On-site Audit Resource Management	6:00
	4. 3C Conflict Resolution - Part 1	9:00
	5. 3C Conflict Resolution - Part 2	9:00
	6. 3D Communication and Presentation Techniques	12:00
	7. 3E Interviewing Techniques	6:00
	8. 3F1 Team Building	5:00
	9. 3F2 Team Facilitation	4:00
	10. 3F3 Stages of Team Development	10:00

4. Audit Program Management and Business Applications
	1. 4A1 Senior Management Support	9:00
	2. 4A2 Staffing and Resource Management	6:00
	3. 4A3 Auditor Training and Development	6:00
	4. 4A4 Audit Program Evaluation	8:00
	5. 4A5 Internal Audit Program Management	15:00
	6. 4A6 External Audit Program Management	7:00
	7. 4A7 Best Practices	5:00
	8. 4A8 Organizational Risk Management	13:00
	9. 4A9 Management Review Input	6:00
	10. 4A10 Electronic Records and Computerized System Considerations	9:00
	11. 4B1 Auditing as a Management Tool	4:00
	12. 4B2 Interrelationship of Business Processes	5:00
	13. 4B3 Cost of Quality (COQ) Principles	12:00

5. Quality Tools and Techniques
	1. 5A Basic Quality and Problem Solving Tools - Introduction	4:00
	2. 5A1 Pareto Chart	6:00
	3. 5A2 Cause and Effect Diagrams	5:00
	4. 5A3 Flowcharts	5:00
	5. 5A4 Statistical Process Control (SPC) Charts	17:00
	6. 5A5 Check Sheets	6:00
	7. 5A6 Scatter Diagrams	4:00
	8. 5A7 Histograms	7:00
	9. 5A8 Root Cause Analysis (RCA)	6:00
	10. 5A9 Plan-Do-Check-Act (PDCA) Cycle	4:00
	11. 5B1 Six Sigma	13:00
	12. 5B2 Lean - Introduction and Benefits	3:00
	13. 5B2 Lean Philosophy	5:00
	14. 5B2 Lean - Value Stream Mapping (VSM)	9:00
	15. 5B2 Lean - Types of Wastes - Muda, Mura and Muri	7:00
	16. 5B2 Lean - Eight Types of Wastes	11:00
	17. 5B2 Waste Elimination - Pull System	4:00
	18. 5B2 Waste Elimination - Kanban Card	5:00
	19. 5B2 Waste Elimination - 5S	8:00
	20. 5B2 Waste Elimination - Standard Work and Poka-Yoke	5:00
	21. 5C Basic Statistics	3:00
	22. 5C1 Measures of Central Tendency	9:00
	23. 5C2 Measures of Dispersion	11:00
	24. 5C3 Qualitative and Quantitative Analysis	9:00
	25. 5D1 Common and Special Cause	8:00
	26. 5D2 Process Performance Metrics	17:00
	27. 5D3 Outliers	4:00
	28. 5E2 Types of Sampling	11:00
	29. 5E1 Acceptance Sampling Plans	12:00
	30. 5E3 Sampling Terms	9:00
	31. 5F Change Control	11:00
	32. 5F Configuration Management	7:00
	33. 5G Verification and Validation	5:00
	34. 5H Risk Management Tools	9:00
	35. 5H Plan Risk Management and Identify Risks	5:00
	36. 5H Analyze Risks	9:00
	37. 5H Plan Risk Response and Monitor/Control Risks	11:00
	38. 5H Failure Mode and Effects Analysis	15:00
	39. 5H Hazard Analysis and Critical Control Points (HACCP)	5:00
	40. 5H Critical to Quality (CTQ) Analysis	5:00

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Curriculum For This Course

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